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3.0

Kforce pulled my resume from Indeed. I had recently updated my resume and posted it as a means to keep the door open to new opportunities.

I was contacted for a positions with a 3rd party vendor in the Rev Cycle industry. I spoke with the first rep and I advised that I was not interested in a temp to hire positions since I am currently employed full time with great benefits. He then contacted a another rep which e-mailed and called me a multiple times. Out of courtesy I returned her call and I suddenly felt like I had to validate why I am happy where I am working now.

Not too long after Sierra Navarro contacted me in regards to another temp to hire position. This time it was directly with a medical center which I knew to have an excellent reputation. Additionally, it is really difficult to get your foot in the door... so I thought, this might be worth the risk.

I was asked to take a test and scored 98%. The test was taken over the phone which was a little difficult since there were some multiple choice, true or false, and match questions. Regardless I gave it my best and scored well.

Within the next day the hiring manager wanted to schedule an interview. At my current job I am required to give a week notice to use any vacation. Sierra insisted to schedule something right away so I let the manager select the date that best suited her and I had to work something out with my current employer.

However, I was turned off that Sierra request Manager References (only) just a few hours before the interview. I had professional references ready but not manager references so I had to pull some strings & I was able to get them for her before I walked into the interview.

The interview went great! By the next day I had a job offer which she had her assistant call me about. Before talking about wages the assistant was asking if I accept. I asked about the wage and she said Sierra and I had agreed on X amount which was only .49 cents more than I currently make. I was taken back because we had never discussed a salary and I felt that .49 cents was not incentive enough to leave a good situation for a temp to hire one. I pushed back asking for 20%, knowing that would never happen but I ask for more than what I was willing to accept.

Sierra called me talking about how she could offer me $2.00 more which I felt was great but I knew it was still under 10%. That 10% was my actual goal and she as .08 away. I tried to push back a little and she stated that she was already bending her back to offer me and the additional money was coming from her commission. Later I found out it was not $2.00 dollars that se was offering me but $x2.00, $1.19.

We both agreed to take the weekend to think about it. The following Monday I e-mailed her to let her know how grateful I am for the hard work she is putting into making this connection happened and that I was crossing my fingers for good news.

Soon after I missed a call from her assistant. I returned her call but she did not answer so I called Sierra. Sierra tells me that her assistant will call me back as soon as she is off the phone, that she is just about to step into a limousine.

I laughed inside because that was unnecessary information but still kept my professionalism and said, no problem, that's fine with me.

Her assistant calls me instantly to let me know they do not want to negotiate with me. They decided to re-take the offer and move towards a different direction. I advised her that if she would have told me that was their final offer I would have accepted (that's how negotiations work). Most people will try to negotiate and she advise Kforce does not negotiate. Deciding to re-take the offer because I tried to negotiate shows their lack of flexibility and is extremely unprofessional. She said, Kforce is flexible, I am sorry you feel that way.

At that point I asked her to remove my file from Kforce's system. I have no interest in ever doing business with them. Again she said, "I'm sorry you feel that way."

To think of it, Sierra failed to warn me about paying parking for my interview.. so I lost $9.00 plus 4hrs of sick time and a great opportunity because of their lack of negotiating skills and professionalism. It was a great learning opportunity but I don't think I would ever go through an agency again.

The company may work out for someone who is unemployed and desperate to get their foot in the door. But I'm lucky enough not to be in that position and I am counting my blessings at this moment.

Reason of review: Lack of negotiation skills.

Monetary Loss: $97.

Preferred solution: Let the company propose a solution.

Location: Long Beach, California

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